Maintaining a workplace that is clean and hygienic for your employees and customers is important to ensure a pleasant and safe environment. Impressions of your building can have a lasting affect and maintaining a clean office is a vital part of the impression. Using a commercial cleaning company is a great way to keep the standards high but from time to time we meet business owner that aren’t really sure what should be tackled by their cleaners and then what to do if they aren’t happy.
What should you do if your cleaners are cutting corners?
Here are a few signs that your cleaner might be cutting corners and undermining the efforts of creating a productive business:-
Firstly, a reputable cleaning company should have provided you with a cleaning schedule. You should have a very clear list of the tasks that will be undertaken on a daily, weekly, monthly and even annual basis. If you haven’t been provided with a schedule you should ask for one, most commercial cleaners would have them as standard practice.
If you don’t have a schedule to hand but feel that the cleaning standards are not acceptable we advise that you check the following:-
- Check the bins have been emptied
- Check that the floors are clean
- Check that there are no cobwebs
- Is there visible dust on your surfaces?
- Cleaning equipment and power cords should not be left lying around as they pose a tripping hazard
- If wet floors do not have the correct signage it could result in an injury
If these basics are not being met talk with the cleaner directly and ask who you can talk to in their office. This would be a good time to request a meeting to address the issues.
Our team at Crystal Clean Service all work to a cleaning schedule, tasks are clearly outlined for the days when they are working on your premises. Our team members are also fully trained, and DBS cleared prior to working. We have very high standards and we work to ensure that our customers are happy with the service we provide.
We also have Supervisors overseeing different team members and complete regular spot check audits to ensure that your workplace is being maintained as agreed. We have a very clear checklist system and we are able address any issues quickly and effectively.
Working to such high standards has meant that we have had a number of very happy customers and in the last 10 years we have had some great feedback that has helped to establish us as an award winning company in the region.
“Just wanted to say a huge thank you to you and the A team. Things went really smoothly this year and a fantastic job as always. We get better every year ”
Leading Yorkshire University
“Crystal Clean have been working as our commercial cleaning service provider for a number of years, on our previous offices and over the last 15 months since we moved into our brand-new premises. They have been a pleasure to deal with throughout this time, they make sure they get a great job done each time, but with minimal disruption to our day to day. You almost forget they are there, which is a real credit to how they operate. The staff have always remained professional, polite and friendly and they take pride in the work. To know we have a regularly cleaned working environment does impact positively on my team. I can highly recommend Hayley and her team”.
Yorkshire Product Company
Would you say the same about your cleaning contractors?